What we collect, and what we do with it.
This notice covers this website and the customer workspace. A signed engagement gets its own data terms and, where needed, a data processing agreement.
Controller: Loki Intelligence B.V. · Dutch Chamber of Commerce 42116362 · VAT NL869803438B01 · The Netherlands · sweder@lokiintelligences.com
What we collect
When you visit: standard server logs (IP address, browser, pages, time), kept for security. This site sets no tracking cookies. We count visits with Cloudflare Web Analytics, which uses no cookies and builds no personal profiles; we only see totals per page, referring site, country and device type. When you request a test or sign in: name, work email, company, optional phone number, the system you want tested and what you write to us. When you chat with or call Max, our AI assistant: what you type or say and, for calls, your phone number.
Why
To answer your request, prepare a quote, run and invoice the engagement you signed for, protect the site against abuse and keep the records the law requires.
Who sees it
Our team and the providers we need: Cloudflare, Google Workspace, ElevenLabs and Twilio (for Max, the chat and phone assistant), our hosting provider and our accountant. Authorities only where the law requires it. No selling, no advertising, no model training.
How long we keep it
- Server and security logs: up to 90 days, unless needed for an incident.
- Requests without an engagement: up to 12 months after our last contact.
- Contracts, invoices and authorizations: 7 years (legal retention period).
- Reports and evidence: for the engagement plus the retest, then returned or deleted.
- Test accounts and temporary access: only during the test window.
Your rights
You can ask what we hold about you and have it corrected or deleted, restrict or object to its use, or receive a copy. Email sweder@lokiintelligences.com; we reply within a month. Complaints can go to the Dutch Data Protection Authority.